North American Logistics Guide/Routing Instructions

Welcome to Blackhawk’s North American Logistics Manual. The goal of the North American Logistics Manual is to help our vendors improve their distribution practices and become better suppliers to Blackhawk Network. The requirements in this manual have been developed over time and will ensure that the products delivered to our US and Canadian facilities can be distributed through our network seamlessly.

For products shipping to Mexico, please contact your Product Implementation or Card Production Manager.

Below are a few of the critical changes for your reference that can be located within the manual. We encourage everyone to read the amendments in their entirety within the manual. If you have any questions please send an email to or contact your Product Implementation Manager.

Max case sizes for cards & handsets Specific details have been added for maximum case sizes to be used for cards & handsets.

  • Max case size for cards: Not to exceed 12x18x12
  • Max case size for handsets: Not to exceed 10×6.25×6.75
IID placement on case & inner pack labels Details have been added to request consistent IID placement on case & inner pack labels.

  • Upper-left corner
EASN formatting EASN data should be in all CAPS

Upon completion of reading this manual, the vendor acknowledgement form listed on the last page must be signed.

Purchase orders will not be issued until this form has been submitted.

If you have already submitted a VAF, you are still subject to the terms and conditions set forth in the North American Logistics Manual.

Download the guide