Enhance your gift card program performance with our help
Our extensive program services are focused on keeping all aspects of your gift card program running smoothly—and successfully, too.
Customer experience management
Client success
Your success is our focus. That’s why we offer client success strategies and insights as part of our account management services. We’re here to optimize your program strategies and share the best practices that only decades of experience can provide.
Customer service
We want to help you, and we also want to help your cardholders. We offer customer support 24/7/365 with our award-winning global contact centers. If you need it, we can provide customer service in over a dozen different languages.
Industry trends and proprietary research
At Blackhawk Network, we keep a finger on the pulse of all things branded payments. Throughout the year, you receive insights that help inform your business decisions and strategic planning.
Security management solutions
Risk and compliance
Our risk and compliance team takes an active role in shaping the branded payments industry. They are also responsible for identification, prevention, detection and resolution of regulatory issues that may affect our business.
Fraud management
Our security-minded approach helps minimize fraud and secure over 500 million transactions a year. We proactively monitor our programs and develop intelligent solutions that can help protect you and your cardholders.
Business management
Fulfillment
We handle the digital and physical delivery for all card shipments with sustainable, environmentally aware solutions. As a fulfillment provider, we are both PCI and HIPAA-HITECH compliant.
Promotional marketing
We have a dedicated in-house marketing team that can manage gift card promotions on your behalf. Their expertise can help you increase your gift card sales and increase revenue.
Merchandising
For in-store gift card category sales, we have feet on the street who maintain and optimize your Blackhawk Network fixtures and seasonal displays. We leverage best practices to help optimize your gift card sales throughout the year.
Thank you for your interest in BHN
Our gift card and rewards experts are here to help. Contact us today.
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