Understanding utilities

The costs of living crisis has had far reaching effects across the utilities sector as companies work with the government to provide support to vulnerable customers. Now with customers looking to switch again, it’s the ideal time for utility companies to incentivise new customers and reward hard-working staff.

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Solutions you can count on

At BHN, we have the experience, platforms, infrastructure and knowledge to deliver solutions that address key business challenges:

  • Managing compensation payments – quickly and cost-effectively
  • Finding, retaining and rewarding staff
  • Avoiding discounting to win new customers
  • Increasing up-sell, cross-sell and advocacy
  • Building loyalty and reducing churn

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