Effectively increase customer acquisition, retention and loyalty at scale
Incentivising the right customer behaviour and action needs the right strategy and solutions. And that’s what we do best.
93% of people say the cost-of-living crisis is causing them to actively reduce expenditure and rethink purchasing habits.
46% of people would be more likely to stay with a company at contract renewal if offered a gift card.
91% of people say the experience of spending a gift card made them feel more positively about their relationship with the company who provided it.
Skoda & BHN: 42% Sales Boost
We chose BHN as the partner to support our new car sales objectives at Skoda, resulting in a return of 42% uplift in sales in our most recent campaign together. Blackhawk meets our needs as a supplier we can work with across multiple areas of our business. They understand what we are trying to achieve and provide flexible solutions that help us add value to the customer relationship while supporting sales targets.
- Skoda
Reward throughout the customer journey for maximum impact
From strategic programmes to tactical campaigns and promotions, get results at every stage of the customer journey.
Image
Acquisition
Stand out from the crowd and win new customers
Image
Build advocacy
Turn customers into brand champions through insight-driven reward based incentives
Image
Customer retention
Engage customers regularly with meaningful rewards to build lasting relationships
Image
Managing break points
The right motivation at critical moments will help retain customers and increase spend
Image
Upsell and cross-sell
Reward and delight customers to spur positive action, increase spend and sell more
Image
Win-back promotions
Creating a positive experience can help win back lost business and keep customers engaged
Rewards that drive results
Deliver growth and resilience across your organisation with our meaningful and cost-effective reward-based incentive solutions and expertise.
Trusted experts
We’ll use our experience to guide you through your customer engagement needs, to give you an end-to-end solution that drives revenues and cut costs.
Robust solutions
Our secure, global infrastructure can be deployed quickly and at scale, and is supported by an unparalleled ecosystem of partners and network.
Unrivalled insights
Get up-to-the minute data about your audiences to deliver the personalised, targeted offers and incentives that make your brand the hero.
Trusted to find solutions that work for you
Image
Distributing over £25bn through reward-based incentives
Image
Working with 30,000 clients worldwide
Image
Unparalleled client care – with 99% retention
Image
24/7 End-user support – keeping your customers happy
ESSENTIAL READING
Resources to optimise your programme
The benefits and value of customer loyalty explained
Employee engagement trends to watch out for in 2023
Why it's important to get customer satisfaction and loyalty right
The right rewards. The right way.
Access rewards your way—all backed by innovative solutions and world-class service.
Integrations
I’m looking for integrated content to enhance my customer loyalty program
Get started today
To order gift cards or eGifts today contact 0204 517 5862; for all other enquiries call 0207 419 8191. Or, complete the form below and our team will reach out to learn more about your audience, objectives and needs.
UK - Global BHN - Start a conversation
Sources:
¹Blackhawk Network data - 2022